Service & Support

Keep your Cravo systems high performance and efficient

Browse our service and maintenance resources, view our parts list or reach out to our customer support team by filling out the form below.

How do I maintain my retractable roof system?

Cravo recommends visual inspections of your retractable roofs twice per year - once from the ground and once from above the roofs. You can download and use this helpful checklist as you do your bi-annual inspections: 👈Click the image to open the document in your browser, or download the pdf below: Watch as we show you what's required to maintain your retractable roof house.
How can I clean my Cravo roof coverings?

Here's a step by step guide on how to clean your roof coverings: 👈Click image to open the cleaning guide in your browser or download the guide below.
How do I trouble shoot and repair the retractable roof drive system?

We've made it easy to identify and resolve issues with your retractable roof systems. Download and view our troubleshooting guides and watch our video tutorials below: TROUBLESHOOTING GUIDES ⬅️Click the image to view the guide in your browser, or download the guide below: ⬅️Click the image to view the guide in your browser, or download the guide below: VIDEO TUTORIALS Identifying causes ( and solutions) of drive cable problems on the retractable roof drive system How to splice a broken drive cable
How do I install the roof covering on my peaked roof house?

Watch this step by step tutorial on installing a new roof covering on a peaked roof house:
How do I remove a retractable roof covering?

Watch this step by step tutorial on how to remove a peaked roof covering:
How can I replace a damaged section of my roof instead of replacing it?

Watch as we demonstrate how to splice a Cravo roof covering: